The training focuses on developing the skills that characterize and determine the successful and efficient business processes. Without understanding and mastery of the basic concepts of effective communication, even if one team consists of highly qualified professionals, it will not be able to achieve its potential and perform optimally.
The program identifies and analyzes the various aspects of the communication process by focusing on building a bridge ‘between the theoretical models and the practical skills required in effective communication.
The content is based on well-established in the business practice effective methods for achieving optimal results in communication and interaction.
The objectives of the training are:
unleashing the potential and skills for effective communication
developing skills for communication on the level of substance
improving presence and understanding the meaning beyond words
developing skills to recognize different personality types and communication styles
skills for optimal communication tools selection relative to the objective of the communication interaction
developing active listening skills
techniques for giving and receiving feedback
developing flexibility and adaptability in communication
developing skills for defining clear strategic objectives of the communication processes
improving the ability to formulate and articulate own ideas, thoughts and feelings and developing skills and techniques for more efficient expression
The design of the program is complex and allows the structure and activities within the training to be customized and tailored to the specific needs of the team and the organization.
Some of the results of the training program include:
increasing employee work efficiency
improving the working climate, teamwork and relationships within the organization
improving the movement and flow of ideas, goals and objectives
optimized and streamlined internal business processes
increased levels of employee satisfaction and motivation