Effective communication

The training focuses on developing the skills that characterize and determine the successful and efficient business processes. Without understanding and mastery of the basic concepts of effective communication, even if one team consists of highly qualified professionals, it will not be able to achieve its potential and perform optimally.

The program identifies and analyzes the various aspects of the communication process by focusing on building a bridge ‘between the theoretical models and the practical skills required in effective communication.

The content is based on well-established in the business practice effective methods for achieving optimal results in communication and interaction.

The objectives of the training are:

 unleashing the potential and skills for effective communication

 developing skills for communication on the level of substance

 improving presence and understanding the meaning beyond words

 developing skills to recognize different personality types and communication styles

skills for optimal communication tools selection relative to the objective of the communication interaction

 developing active listening skills

 techniques for giving and receiving feedback

 developing flexibility and adaptability in communication

 developing skills for defining clear strategic objectives of the communication processes

 improving the ability to formulate and articulate own ideas, thoughts and feelings and developing skills and techniques for more efficient expression

The design of the program is complex and allows the structure and activities within the training to be customized and tailored to the specific needs of the team and the organization.

Some of the results of the training program include:
 increasing employee work efficiency

 improving the working climate, teamwork and relationships within the organization

 improving the movement and flow of ideas, goals and objectives

 optimized and streamlined internal business processes

 increased levels of employee satisfaction and motivation