The training program maps and analyzes vital elements for processes optimization on the personal, team and organizational levels – decision-making, communication, as well as cognitive processes. The focus of the training is understanding, mastering and managing relationships through the mastery of emotional processes.
The optimization of interpersonal relationships is a key component of successful business processes and maximized productivity. The effective utilization of skills and techniques that contribute to a deeper understanding and managing of the emotional state directly lead to measurably higher productivity and performance levels.
The results of the training program Relationship management – emotional and social intelligence include:
increasing individual performance and responsibility
improving the emotional and working climate within the organization
optimizing decision-making processes
developing a team spirit and a sense of belonging
constructive conflict resolution
reduction of stress and anxiety
improving communication on a personal and team level
reducing the costs of staff turnover
improving the general sense well-being of individuals and teams
unlocking employee initiative and creative potential